Privacy Policy
Privacy Policy
Effective Date: July 2026
Camirale Pty Ltd ("Camirale", "we", "our" or "us") is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit our website, purchase our products or interact with us.
By using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.
What Information We Collect
We may collect personal information including:
- Your name
- Email address
- Phone number
- Billing and shipping addresses
- Payment information (processed securely by our payment providers)
- Purchase history
- Product preferences
- Marketing preferences
- Communications with our customer service team
We may also collect technical, usage and device information, which may include:
- IP address
- Browser type
- Device information
- Website usage
- Cookies and analytics data
How We Collect Information
We collect information when you:
- Place an order
- Create an account
- Subscribe to our newsletter
- Join Club Camirale
- Contact our customer support team
- Enter competitions or promotions
- Complete surveys or provide feedback
- Browse our website using cookies and similar technologies
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Manage returns and exchanges
- Communicate with you about your purchases
- Improve our products and website
- Send marketing communications (only where you've opted in)
- Personalise your shopping experience
- Prevent fraud and protect our business
- Meet our legal obligations
Marketing Communications
If you subscribe to our mailing list, we'll occasionally send you updates about new collections, product launches, promotions and Club Camirale news.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us.
Cookies
Our website uses cookies to improve your browsing experience and help us understand how visitors use our website.
Cookies may be used to:
- Remember your preferences
- Keep items in your shopping cart
- Improve website performance
- Measure website traffic
- Deliver relevant advertising
You can manage or disable cookies through your browser settings, although some features of the website may not function correctly.
Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third-party service providers who help us operate our business, including:
- Payment processors
- Shipping and fulfilment providers
- Website hosting providers
- Email marketing platforms
- Analytics providers
- Customer service providers
These providers only receive the information necessary to perform their services and are required to protect your information.
We may also disclose information where required by law.
Overseas disclosure
Some of our service providers may store or process personal information outside Australia. The countries involved may vary depending on the providers we use. Where appropriate, we take reasonable steps to ensure that overseas recipients handle personal information securely and consistently with applicable privacy requirements.
Payment Security
Payments made through our website are securely processed by trusted third-party payment providers.
Camirale does not store your full credit card details on our servers.
Protecting Your Information
We take reasonable steps to protect your personal information from unauthorised access, misuse, loss or disclosure through appropriate technical, administrative and physical security measures.
While we strive to protect your information, no online transmission or storage system can be guaranteed to be completely secure.
Data retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to maintain business and transaction records, and to comply with our legal obligations. When information is no longer required, we take reasonable steps to delete it or de-identify it.
Accessing or Updating Your Information
You may request access to the personal information we hold about you or ask us to correct inaccurate or outdated information.
To make a request, please contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites.
Camirale is not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies before providing personal information.
Children's Privacy
Our products and website are intended for a general adult audience. We do not knowingly collect personal information directly from children under 16 without the consent of a parent or guardian.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our business, technology or legal obligations.
The latest version will always be available on our website.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Camirale
Email: customerservice@camirale.com.au
Website: www.camirale.com.au